Privacy policy

Journeys by Breadfast

Journeys by Breadfast is operated by Breadfast, an Egyptian company. We act as the platform operator for this hotel booking service and are your first point of contact for any questions about your account or how this website works.

For questions about site privacy and account data, you can reach us at [email protected].

When you make a booking, your reservation data is processed by Nuitée Travel Limited, our technology and supplier partner. Nuitée's full privacy policy, which governs how your booking data is handled, is set out below.

Messages on WhatsApp and Instagram

You can contact Journeys by Breadfast by WhatsApp and by Instagram direct message. When you message us there, we receive your phone number or Instagram account, the name on your profile, and what you send us, including photos, voice notes and files.

We use these messages to answer you and to handle your bookings and requests. Our support team keeps them in our customer support system, next to your booking where there is one. We don't sell them or share them with advertisers.

We keep messages for as long as we need them to support you and your bookings, or for as long as the law requires. WhatsApp and Instagram are run by Meta, and your use of them is also covered by Meta's own privacy policies.

To ask us to delete your messages or any other data we hold about you, see journeys.breadfast.com/data-deletion or email [email protected].

Who We Are

Nuitée Travel Limited is a company incorporated and registered in Ireland. Their registered office is located at 4 Waterloo Rd, Ballsbridge, Dublin, D04 A0X3, Ireland.

What This Policy Covers

This Privacy Policy describes how Nuitée Travel Limited collects, uses, processes, and shares personal information. This policy applies to all users of the website and its services.

Information We Collect

When you use this website or its services, the following types of information may be collected:

Personal Identification Information: Name, email address, phone number, etc.

Technical Data: IP address, browser type and version, time zone setting, location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Usage Data: Information about how you use the website, products, and services.

Marketing and Communications Data: Your preferences in receiving marketing and your communication preferences.

This data is collected under the lawful bases set out in the GDPR, which include your consent, contract performance, legitimate business interests, and compliance with legal obligations.

How We Use Your Information

The information collected is used for various purposes, including:

To provide services to you, in accordance with these Terms and Conditions.

To maintain and improve the website and services, in pursuit of legitimate interests to provide an engaging and relevant experience.

To communicate with you, including to respond to your comments or inquiries, in accordance with contract performance duties and legitimate business interests.

To conduct marketing and promotions, based on your consent or legitimate business interests.

Sharing Your Information

Personal data may be shared with third-party service providers who perform functions on our behalf, including web hosting, data analysis, payment processing, order fulfillment, customer service, and marketing assistance. These third-party service providers are required to respect your personal data and comply with GDPR and other relevant data protection laws.

Your Rights

Under the GDPR, you have rights in relation to your personal data, including the right to access, correct, update, or request deletion of your personal data. You can also object to the processing of your personal data, ask us to restrict processing of your personal data, or request portability of your personal data. If personal data has been collected and processed with your consent, you can withdraw your consent at any time.

To exercise any of these rights, please contact Nuitée at [email protected]. A response will be provided within a reasonable timeframe and in any event within any timeframe required by law.

Cookies

Cookies and similar tracking technologies are used to track the activity on the website and hold certain information.

Data Retention

Personal data will only be retained for as long as necessary to fulfill the purposes it was collected for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Security

Appropriate technical and organizational measures are used to protect the personal information that is collected and processed.

Changes to This Privacy Policy

The Privacy Policy may be updated from time to time. Any changes will be notified by posting the new Privacy Policy on this page.

Contact Nuitée

If you have any questions about this Privacy Policy as it relates to your booking data, please contact Nuitée by email at [email protected].