Ask us to delete your data
You can ask Journeys by Breadfast to delete the personal data we hold about you. This includes your account details and the messages you've sent us by email, WhatsApp or Instagram.
How to make a request
Email [email protected] with the subject "Delete my data". Send it from the email address on your account, or tell us the phone number or Instagram account you used to contact us, so we can find your data.
You can also send the same request to us on WhatsApp or Instagram, from the number or account you want deleted.
What happens next
We reply within 24 hours to confirm we have your request. We may ask you to confirm it's really you before we delete anything.
We complete the deletion within 30 days and tell you when it's done.
What we may have to keep
The law requires us to keep some booking and payment records, for example for tax and accounting. We keep those records only for as long as required and delete the rest.
Booking data held by Nuitée
Reservation data processed by our booking partner, Nuitée Travel Limited, is covered by Nuitée's privacy policy. You can ask Nuitée to delete it at [email protected], or ask us and we'll pass the request on for you.